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22 Oct 2008 11:11
- "Sorry, the information you submitted was invalid. Please try again." You entered your information incorrectly. Try entering it again. If you receive the "Sorry, the information you submitted was invalid." message again, you can reset your PIN. Use the new "Forgot your PIN" button on any patron verification form to have a "Reset PIN" link sent to your e-mail account. Enter your last name and CSU ID number to identify yourself and the link will be sent to the e-mail account on file with your Library Catalog (Sage) account. If there is no e-mail on your patron account, use the online PIN Reset Request Form for assistance from the Access Services staff .
URL: http://lib.colostate.edu/users/distance/faq.html • Modified: 2008-10-22
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