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• 20 Nov 2009 10:58

  • • SecondLife.com Launched in 3 New Languages, Local Currency Payments Coming Soon

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• 19 Nov 2009 16:18

  Posted by Status Desk on November 19th, 2009 at 05:00 am PST

  [19 November 09 - 5:15 a.m. Pacific] All in world functions and transactions should be available including new account registration, Second Life logins, and XStreet logins.

  [19 November 09 - 5:01 a.m. Pacific] We have started the database cutover and it should take no longer than 30 minutes to complete.  All in world functions and transactions should be available. However, new account registration, Second Life logins, and XStreet logins will be unavailable.

  • • Winterfest Shops, Destination Guide, and Traditions!
    • A Helpful Hand Makes a World of Difference

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• 18 Nov 2009 20:35

  Restarts and Maintenance Tonight Through Tomorrow Night

  Posted by Status Desk on November 18th, 2009 at 04:00 pm PST

  [18 November 09 - 4:00 p.m. Pacific]

  Beginning at 7 p.m. Pacific this evening, we’ll be adjusting the performance of roughly 1300 mainland regions, a few at a time.  Tomorrow at 7 p.m. Pacific, we’ll tune another 1300 regions to complete the maintenance.

  The only visible impact to Residents within those regions should be a standard restart. There will be a five-minute advance warning for each restarting region.

  Also, tomorrow morning beginning at 5 a.m. Pacific, we’re doing a quick database cutover. It should take no longer than thirty minutes to complete. During the cutover, all in world functions and transactions should be available. However, new account registration, Second Life logins, and XStreet logins will be unavailable.

  [COMPLETED] Rolling Restart for 1.32.1

  Posted by Status Desk on November 18th, 2009 at 11:18 am PST

  [Completed 11:18am PST, Nov 18] The server deploy for odd numbered sim hosts has been completed. This concludes the 1.32.1 server update.

  [Update 7:00AM PST Nov. 18, 2009] Server deploy for odd numbered sim hosts has begun.

  [Resolved 11:40AM PST] The Rolling Restart of the even numbered sim hosts is complete.

  [Update 7:00AM PST Nov. 17, 2009] Server deploy for even numbered sim hosts has begun.

  Scheduled Maintenance Thursday, November 19th

  Posted by Status Desk on November 18th, 2009 at 08:43 am PST

  During this scheduled maintenance, starting at 5:00am PST and projected to last until 5:30am PST, logins to Second Life and XStreetSL will be blocked and new registrations will not be available while we carry out a minor upgrade to a central database server. All in-world functions should continue to work normally.

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• 18 Nov 2009 03:42

  [Resolved 1:47AM PDT]Support Portal Down

  Posted by Status Desk on November 18th, 2009 at 01:19 am PST

  [1:47am PDT] Service to support tickets has been restored. The support portal should be functioning normally. Thank you for your patience.

  [00:51] AM PDT]  Live chat is now available from the support portal.   Support tickets are still down at the moment.

  [00:17 AM PDT] Our support portal is currently down.   Residents will not be able to access live chat or submit tickets at this time.  Phone lines however, are still available.

  [Resolved 1:49am PDT] We are performing Emergency Maintenance

  Posted by Status Desk on November 17th, 2009 at 11:24 pm PST

  [Nov 18 10:25 PDT] Maintenance has completed. Thank you for your patience.

  [Nov 18 10:25pm PDT] We are performing emergency maintenance currently. There will be isolated login failures and possible log outs. Please monitor this blog post for updates.

  [RESOLVED] Notecards Saves & Uploading Images Issue

  Posted by Status Desk on November 17th, 2009 at 01:47 pm PST

  [Resolved] 1:02pm PST - This issue has been resolved.

  We are experiencing some issues that affects saving notecards and uploading images.  This issue is being addressed and should be fixed shortly.  We will update any changes.

  [Resolved] Rolling Restart for 1.32.1

  [Resolved 11:40AM PDT] The Rolling Restart of the even numbered sim hosts is complete.

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• 17 Nov 2009 11:37

  [UPDATE] Rolling Restart for 1.32.1

  Posted by Status Desk on November 17th, 2009 at 03:59 am PST

  [Update 7:00AM PDT Nov. 17, 2009] Server deploy for even numbered sim hosts has begun.

  • 2009-11-17, Tuesday, 7am - Deploy to even numbered sim hosts
  • 2009-11-18, Wednesday, 7am - Deploy to odd numbered sim hosts

  [RESOLVED] Issues with delayed LindeX transactions

  [Nov 16, 10:30pm PST] Issues with LindeX have been resolved. Sorry for any inconvience this might have caused.

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• 16 Nov 2009 20:07

  Issues with delayed LindeX transactions

  Posted by Status Desk on November 16th, 2009 at 08:00 pm PST

  [Nov 16, 7:00pm PST] We are currently experiencing some issues with LindeX that may result in a delay with LindeX transactions being processed for some residents. We are working on resolving the issue as soon as possible. Please watch this blog for any additional information.

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• 16 Nov 2009 04:46

  [RESOLVED] Voice Currently Experiencing Problems In Second Life

  [2:22 PM PST] Voice issues are now resolved.

  [1:21 PM PST] We are currently experiencing voice issues in Second Life. It appears to be affecting a small segment of our residents and we are working with the engineers to correct the problem Please keep checking back here for updates.

  
  

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• 15 Nov 2009 13:41

  Voice Currently Experiencing Problems In Second Life

  Posted by Status Desk on November 15th, 2009 at 02:21 pm PST

  [14:21 PM PST] We are currently experiencing voice issues in Second Life. It appears to be affecting a small segment of our residents and we are working with the engineers to correct the problem Please keep checking back here for updates.

  Tier Billing

  Posted by Status Desk on November 15th, 2009 at 02:23 am PST

  There have been some residents who may have experienced their tier not having been billed last night as it should have. This should be resolved by tomorrow morning.

  We apologize for any inconvenience caused.

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• 14 Nov 2009 04:00

  Rolling Restart for 1.32.1

  Posted by Status Desk on November 13th, 2009 at 06:59 pm PST

  We will be deploying server version 1.32.1 to the main grid during the week of November 17th. The rolling restart is scheduled as follows:

  • 2009-11-17, Wednesday, 7am - Deploy to even numbered sim hosts
  • 2009-11-18, Thursday, 7am - Deploy to odd numbered sim hosts

  http://forums.secondlife.com/showthread.php?t=350336

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• 13 Nov 2009 11:08

  [Resolved] Brief Outage in Payment/L$ Systems Friday at 6 a.m. Pacific

  Posted by Status Desk on November 13th, 2009 at 06:58 am PST

  [Resolved 06:57am PST, 13 November 2009] The maintenance work has been completed.

  ***

  [RESOLVED] Rolling Restarts

  Posted by Status Desk on November 12th, 2009 at 09:26 pm PST

  [Resolved,10:21am Pacific] The rolling restarts that began last night at 8:20pm PST have now been completed.

  [8:20pm Pacific] We are beginning tonight’s rolling restarts. Each region will have a 5 minute warning prior to shutting down and will only be offline for a short time. We will post here when the restarts are complete.

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