http://www.co.dekalb.ga.us/meritcom.htm - 11/08/09 01:57:01 - 05/19/08 08:52:04
Dispatcher
Reference Number: 3907
$24,264 - $39,444
Date Posted: March 23, 2009
03/27/09
Evaluation Will Consist Of: Education; Experience
High School diploma or GED; two years of multiple switchboard, call center, or customer service experience. A combination of training and experience above the minimum requirements will be considered. (Current vacancy is located in Watershed Management and requires weekend and shift work.)
Receives incoming telephone calls regarding service malfunctions and repairs; communicates appropriately and effectively with all customers, providing a high level of customer service; obtains information from caller to determine nature of problem, and assess status; prioritizes calls and dispatches to appropriate maintenance/repair crews for investigation and repair; coordinates repair and maintenance with other departments and contractors; maintains related records on disposition of repair and maintenance; researches data relating to service problems; utilizes departmental records and maps to ensure crew dispatch to correct location; maintains radio contact with repair crews through completion of assigned projects; acts as liaison person with other utilities during repairs or in the event of utility damage; generates computerized work orders for repair and maintenance requests; receives and reviews departmental activity reports and forwards to appropriate personnel; maintains daily log of service calls received; assists personnel with equipment operation and departmental procedures and guidelines; assists customers with billing inquiries after regular business hours.
Electronic Technician
Reference Number: 2860
$27,264 - $44,316
Date Posted: March 23, 2009
04/03/09
Evaluation Will Consist Of: Education (Copies of transcripts required at time of employment); Experience; Driver's License; MVR Review
Associate’s degree in Electronic Engineering Technology, Electro-Mechanical Technology, or related field or two years of experience in electronics, electrical, or electromechanical repair and installation, or a related field. Must possess knowledge and skills in operation of personal computers. Must possess and maintain a valid driver's license. Must obtain a valid Georgia Water Distribution System Operator license or Wastewater Collection System Operator license within two (2) years of employment. A combination of training and experience above the minimum requirements will be considered. (Current vacancy is located in Watershed Management.)
Designs, specifies, installs, maintains, diagnoses, repairs and calibrates electronic, electrical and electro-mechanical devices; installs wiring and conduit; designs, creates, modifies and interprets electrical schematic drawings; maintains records of repairs to electronic equipment as well as inventory and supply records; assists with installing, interpreting, and modifying computer software for various applications; makes field inspections to ensure proper operation and timing of control devices; may be required to work in closely confined spaces in wastewater treatment areas.
Date Revised: March 23, 2009
03/27/09
Grants & Administrative Manager
Reference Number: 0179
Annual Salary Range: $41,004 - $66,636
Date Posted: March 23, 2009
Closing Date: 04/03/09
Evaluation Will Consist Of: Education (Copies of transcripts required at time of employment); Experience
Minimum Requirements: Bachelor’s degree in Public or Business Administration, Accounting, Marketing, or related field; three years of experience in financial grants research, program management, budgeting, social work or related field, one of which must have been at the supervisory level. A combination of training and experience above the minimum requirements will be considered.(Current vacancy is located in Juvenile Court.)
Essential Functions: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Supervises, directs and evaluates assigned staff; manages and administers the grant program; maintains current knowledge of laws, regulations, policies and procedures; interprets and assures compliance with applicable federal guidelines and regulations; plans, schedules, and assigns tasks for effective implementation of grant-funded activities; completes expenditure documents, forwards to granting agency for reimbursement of grant related expenditures, and contacts granting agency when reimbursements are not received; evaluates program activities and outcomes based on identified performance goals; assesses program needs and recommends changes to increase effectiveness; develops program policies and acts as a liaison with federal and local government officials; consults with government officials, organizations and interested citizens to determine grant service needs and desired grant program goals; prepares and disseminates reports and other documents as required; develops an effective grant program that includes philosophy, goals, description of persons served and services provided; develops evaluation methodology and instrument, and utilizes federally designed review procedures; assists with grant implementation by providing resources and suggestions; prepares or supervises the preparation of special studies, annual plans for division, request for proposals, grant applications, leases and/or contracts; monitors division’s expenditures and associated costs.
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User Liaison Coordinator
Reference Number: 0737
Annual Salary Range: $36,492 - $59,304
Date Posted: March 23, 2009
Closing Date: 04/03/09
Evaluation Will Consist Of: Education (Copies of transcripts required at time of employment); Experience
Minimum Requirements: Bachelor’s degree in Computer Information Systems, Computer Science, Management Information Systems, or related field; one year of progressively responsible experience in software applications, program management, analysis, or design, and administrative support. A combination of training and experience above the minimum requirements will be considered. (Current vacancy is located in Parks and Recreation.)
Essential Functions: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Performs the installation, updating, maintenance, and back-up of personal computer network software, hardware, peripherals, and other equipment; provides first-line support for departmental users and coordinates system needs and services with the Information Systems department and with outside agencies and vendors; administers unique departmental systems, software products and various database systems; performs data analysis, plans and coordinates data collection, storage, back-up, and retrieval for all computer resources on the local area network in an assigned department; analyzes, operates, prepares management reports, and recommends enhancements regarding computer usage, projected user needs, etc; assists in development of budget requests, including estimates for replacement of computers; performs diagnostic procedures to detect problems and makes system adjustments; develops procedures and practices to properly administer departmental computer information assets; trains personnel in the use of software programs and computers; serves as departmental representative on Information Technology Advisory Committee; serve as liaison with Information Systems Department; may gather research for employees using various automated methods, including the Internet.
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Last updated: 03/23/09