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10 Dec ' 03:27
New in Site24x7: Multi-user management, Twitter alerts, and more
Dec 10 2010 12:06:50 AM Posted By :Starting today, Site24x7 Enterprise account users will be able to allow multiple users to access their Site24x7 account. Yes, we've just had an update to Site24x7. Apart from multi-user role management, this update packs in several new features and enhancements such as:- SSL certificate monitoring
- Mail server round-trip time monitoring from 25+ locations
- Twitter alerts
- Alert escalation, and more.
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01 Dec ' 02:06
IP address change in Singapore monitoring server
Nov 30 2010 09:59:14 PM Posted By : RaghavanWe are planning to upgrade our monitoring server in Singapore to a new high end server on December 2, 2010 00:00 AM PDT.So, if you have IP restriction in your server, you have to reconfigure the newer server ip address in the allowed ip list. This is to make sure that our requests come through properly.The new ip address of our server is as follows:Singapore: 175.41.141.147Kindly make the necessary configuration changes to ensure our monitoring requests hit your websites.Sorry for short notice. -
30 Nov ' 05:24
5 Ways to Ensure a Memorable Shopping Experience this Holiday Season
Nov 30 2010 01:55:46 AM Posted By :(0)The months of November and December are probably the most important times of the year for online retailers. The online sales peaks during the holiday season, and so does the website traffic. Quite often we hear reports of online stores going offline or slowing down as they are unable to handle the increase in traffic. In the short term, this leads to lost sales. In the longer run, this can lead to serious repercussions.
In order to ensure a fast and reliable online shopping experience to your customers, here are some quick tips to ensure your shopping cart does not ‘grind to a halt’ under peak traffic conditions and keep those online orders flowing:
- Improve Scalability: Ensure your web servers can handle the peak load. Provision additional servers or virtualize, if necessary.
- Improve Application Performance: Use optimization best practices such as caching, data compression, load balancing, image optimization, limiting database queries, etc.
- Offer a Secure Shopping Experience: Implement the necessary security best practices. Handle your customer's personal data with utmost care.
- Ensure High Uptime of your Service: Monitor the uptime and performance of your online shopping cart with Site24x7's web application monitor. Detect transaction errors and fix them before users are affected.
- Value your Customer's Time: Make sure customers can quickly find what they need. Use our web application monitor to find out slow transactions and take steps to speed them up.
We wanted to keep you informed that our monitoring servers in Australia are undergoing scheduled maintenance on 27th November 2010 between 11:30 p.m. and 5:30 a.m (local time). However, the polling will continue to happen from Japan servers instead of Australian servers for the specified duration only. Hence, please make sure that the Japan's IP address is not blacklisted. -
29 Nov ' 08:03
Update: The scheduled maintenance of our Australian monitoring servers has been completed. Normal monitoring service has begun since 28th November 2010.
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22 Nov ' 06:51
Scheduled Maintenance of Australian Monitoring Server
Nov 22 2010 03:47:02 AM Posted By : KarthiWe wanted to keep you informed that our monitoring servers in Australia are undergoing scheduled maintenance work on 27th November 2010 between 11:30 p.m. and 5:30 a.m (local time). However, the polling will continue to happen from Japan servers instead of Australian servers for the specified duration only. Hence, please make sure that the Japan's IP address is not blacklisted.Japan Monitoring Server IP Address: 203.83.246.45If you have any further questions, don’t hesitate to contact our support. -
22 Oct ' 09:50
Site24x7 October Newsletter - Monitor Your Online Store
Oct 21 2010 11:45:56 PM Posted By :
Tweet this | Website Monitoring Features | Success Stories Monitor your online store using Site24x7 How-to add Web App Monitor? | Did You Know? | Key Upcoming Features It is raining web-based applications these days. Almost every business use online store and employ business productivity tools to boost their revenue. It is all good to have, but if users can’t access those applications on time, the purpose is defeated.
You need to ensure these web apps are running 24x7x365, and Site24x7’s Web Application Monitor feature will help you do that. Its monitoring capability helps you track end-user experience of your web apps from across the globe. If there is a performance slowdown, Site24x7 will instantly notify you. You can then take corrective actions before your users encounter any issues.
Steps to add Web Application Monitor: - Login to Site24x7 and browse ' New Monitor —> Web Application
- Download the Site24x7 Recorder Tool
- Type in the URL of the web application and then start recording.
- Save the recording of your application using your account credentials.
Did You Know? Tired of adding website monitors one by one? With the Import URLs option, you can simply bulk import 'n' number of website monitors and start monitoring them.
- Navigate ' —> '.
- Import URL ' and click ' Browse ' to upload your CSV file from your hard disk location.
- You can include CSV file with information such as website URL, polling interval, secondary location(s), monitor group name and so on.
- And Voila! The websites are added and monitoring has begun.
Key Upcoming Features in Site24x7 Our developers have been working on some cool upcoming features for Site24x7. We don't want to spill the beans but would like to give you a taste of whats to come: Twitter integration, multi-location mail server monitoring and more. Follow us:
Access Archives Register here to receive your monthly Site24x7 Newsletters.
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20 Oct ' 17:10
Introducing Website monitoring from Washington DC and IP Address change for NY
Oct 20 2010 03:39:10 AM Posted By :(0)We’ve recently introduced monitoring from Washington DC, US. This server further augment our global monitoring network and takes the total location count to 29. This server is our 11th server in North America.We are also planning to add more servers in near future, so stay tuned to this space.
Also we have changed the IP Address of our NewYork server as the older one created lot of problems.
New IP : 208.122.48.182
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17 Oct ' 03:59
Gain Trust by Being Transparent About Your Website Performance
Oct 15 2010 07:49:01 AM Posted By : KarthiA couple of days back, Foursquare one of the popular social networking websites, was down. Mashable, the social blog, covered this event and constantly updated its blog to let users know what was going on. Foursquare, on their part quickly got on to the social media stream and re-assured their users that they were working on a solution and that they will get things back online.The Vice President of Foursquare issued a comment to tech blogs that their engineers were working on the solution and even tweeted an image of their office burning the midnight oil. After nearly 11 hours or so, they were able to get the service back.This whole exercise was captured live via social media. Not only did the company act in a responsible way by getting the service back online, they also kept users updated and kept an online public status page where users could check the availability of their web service.Foursquare probably garnered good amount of Karma from their users because of their immediate reaction to this un-expected downtime. I believe that they employed a two-pronged strategy which worked in their favor.Their first and foremost strategy was to enable a public status page where users could check if their service was up and running. Sometimes the service might not be available not to users due to external factors. Thus, by enabling a public status page users could check if the service was up and running and the problem is only on their side.
Foursquare Public Status Page. Source: Foursquare
Second, Foursquare used the social media very effectively. They spoke to leading tech blogs and updated the status once the service was back online. There are two important lessons to be learnt from the way how Foursquare handled its un-expected downtime.
First and foremost, make sure that you have a strong strategy in place in case anything like this would happen. If users are facing sudden downtimes on a massive scale, make sure that you communicate to them that you are working on a solution and that they can expect an update soon. Update them via Twitter, Facebook or through other social networks.
Second, establish a public status page while launching your web service and make sure your users know about it. Create an atmosphere of transparency which in turn builds confidence and trust among your users. It also let users know that you value your user’s time and effort of using your service and that you place high importance to high performance and availability.
Another good example would be ZOHO, an online business productivity suite which uses our website monitoring service to establish the faith and trust users have put into its service. Zoho’s public status page allows their users to view various services offered, and how (if at all) the service is being affected.
ZOHO Online Services Public Status Page. Source: ZOHO
Similarly, Salesforce.com and Google Apps Engine have also established a similar protocol to display their performance and availability to their end users.
If anything, the whole event with Foursquare puts an even stronger case for companies and businesses to constantly monitor their online services and display their performance and uptime to the public. Some might argue that by displaying your availability and performance, you are vulnerable to being criticized when your website/service goes down. However, if you run the risk of not being transparent about your website performance, you could end up hurting your business in the long run.
Using Site24x7, you can start monitoring your online service and embed the performance and availability stats of your website or online service for everyone to see.
Can you think of any other measure that can increase the transparency of an online service? Feel free to leave your comments.
We are doing an emergency upgrade to our monitoring server in Cologne on October 14, 2010 00:00 AM PDT.So, if you have IP restriction in your server, you have to reconfigure the newer server ip address in the allowed ip list. This is to make sure that our requests come through properly.The new ip addresses of our server is as follows:Cologne : 178.77.78.91Kindly make the necessary configuration changes to ensure our monitoring requests hit your websites. -
11 Oct ' 23:20
Google WebP and Website Performance: What does this mean for the future of web?
Oct 11 2010 10:55:51 PM Posted By : KarthiGoogle has always been interested in speeding up the web. True to their motives, they have launched Google Chrome, one of the fastest web browser, they revamped their search engine algorithm and launched a new version called Caffeine. They also recently launched Google Instant which instantaneously displays results as you type.The latest news that is floating around the web is Google is planning to launch a new version of image format – WebP. The new image format, which is an open source format, reduces the size of a JPEG image by nearly 40% without affecting much of the quality. Google is assuring readers and experts alike that by adopting its new standard, searching images would yield faster results and thus creating smaller footprint of the image.According to Google, nearly 65% of all the data are images. Hence it considers this adoption a very important one and that all manufacturers of devices should consider. As the use of Smartphones are increasing steadily, accessing images from the web through these devices becomes even more critical.
A quick comparison between the current format JPEG and WebP. Source: GoogleGoogle has already successfully implemented its own video format WebM for all its YouTube videos in addition to H.264. What does this all mean to web designers and website developers? Well for one thing, they need to make sure that their websites are compatible to these formats in the coming years.Secondly, this means that this could vastly improve the responsiveness and accessibility of their website across various platforms to users. Thus, the quicker the images load, the quicker the website loads, the quicker the user gets to access its contents. It translates to faster load times, lower downtimes and increase in revenue.This is even more critical for advertising agencies who deal with online ad displays. The chances are that if they adopt these new formats, they could load ads faster, deliver more number of impressions and hence improve the revenue even a lot faster.Being a website monitoring service, we place a huge emphasis on your website performance and uptime. We believe that websites should optimize and make it faster for the user to access content. In case of WebP, if enough companies and manufacturers display their support for WebP, it could very well become the image standard for the Web.While these discussions go on about new standards and formats being introduced, or how to improve web and make it faster, one un-deniable fact remains: you would always require tools to ensure that you stick to those standards to ensure high performance. Which is why, we at Site24x7, make sure that those website performance tools are available to you at all time.In the meantime, tell us what you think of this new image format from Google and its impact on the future of the Web in our comment section. -
05 Oct ' 02:42
IP address change in Seattle and Dallas monitoring servers
Oct 05 2010 02:41:14 AM Posted By :We are planning to upgrade our monitoring servers in Seattle and Dallas to a new high end server on October 11, 2010 00:00 AM PDT.So, if you have IP restriction in your server, you have to reconfigure the newer server ip address in the allowed ip list. This is to make sure that our requests come through properly.The new ip addresses of our server is as follows:Seattle : 67.228.222.84Dallas : 208.43.202.88Kindly make the necessary configuration changes to ensure our monitoring requests hit your websites.
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