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23 May ' 15:13
[COMPLETED] RC BlueSteel Server Channel Rolling Restarts
Posted by Status Desk on May 23rd, 2012 at 09:25 am PDT[COMPLETED 9:25 am PDT, 23 May 2012] Today’s rolling restarts have been completed.
[POSTED 8:05am PDT, 23 May 2012] We will be performing rolling restarts for regions on the RC BlueSteel server channel shortly. Please save all builds and refrain from rezzing no copy objects or making inworld L$ transactions.
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22 May ' 16:11
RC BlueSteel Server Channel Rolling Restarts
Posted by Status Desk on May 22nd, 2012 at 02:45 pm PDT[Posted 2:45PM PDT, 22 May 2012] We will be performing rolling restarts for regions on the RC BlueSteel server channel, beginning on Wednesday, May 23 at approximately 8:00AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.
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22 May ' 05:22
[Resolved] Unscheduled Marketplace Maintenance
Posted by Status Desk on May 21st, 2012 at 10:36 pm PDT[Resolved 11:07pm PDT, 21 May 2012] All maintenance is completed. The marketplace should now be working as normal.
[Posted 10:45pm PDT, 21 May 2012] We are currently undergoing unscheduled marketplace maintenance. The marketplace will be unavailable until this maintenance has been completed. Please watch this blog for further updates.
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20 May ' 03:44
[CLOSED]Case Submission Maintenance
Posted by Status Desk on May 19th, 2012 at 07:22 pm PDT[Closed 7:41PM PDT, 19 May 2012] Maintenance has concluded. Our support case system is available again. Thank you for your patience!
[POSTED 7:25PM PST,19 May 2012] - Our Case submission systems is undergoing maintenance. Case submission systems may be intermittently unavailable or slow during this period. Please check this blog for further updates.
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18 May ' 09:49
[Closed] Support Case Submission and Live Chat Unscheduled Maintenance
Posted by Status Desk on May 16th, 2012 at 08:54 pm PDT[Closed 10:42PM PDT, 16 May 2012] Maintenance has concluded. Our support case and live chat system is available again. Thank you for your patience!
[Posted 9:55pm PDT, 16 May 2012] We are currently undergoing maintenance on our support case and live chat system. During this time, support case submissions or live chat may become unavailable. Phone support will remain available throughout. We appreciate your patience during this maintenance.
Posted by Status Desk on May 16th, 2012 at 02:56 pm PDT[Posted 2:55 PM PDT, 16 May 2012] On Thursday, May 17 6:00AM - 7:00AM PDT we will be conducting inventory database maintenance that may cause some residents to be unable to login and some residents already inworld may be logged out. It may also prevent inventory from loading. Please keep an eye on this blog post for updates.
RC Server Channel Rolling Restarts
Posted by Status Desk on May 16th, 2012 at 06:57 am PDT[POSTED 6:56am PDT, 16 May 2012] We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels shortly. Please save all builds and refrain from rezzing no copy objects or making inworld L$ transactions.
[Completed] Live Phone Support Maintenance
Posted by Status Desk on May 14th, 2012 at 04:55 pm PDT[CLOSED 10:10 PM PDT, 14 MAY 2012] Maintenance has concluded, and Live Phone Support is available again.
[POSTED 4:54 PDT, 14 MAY 2012] We will be performing maintenance on the Live Phone support system on Monday, 14 May 2012 from 8:00PM PST. During this time, Live Phone service may become unavailable for 30-60 minutes. Live Chat support and case submission will remain available throughout. We appreciate your patience during this maintenance.
Community Webpage Downtime
Posted by Status Desk on May 14th, 2012 at 02:26 pm PDT[Posted 2:26pm PDT, 14 May 2012] We have scheduled a data center reorganization for Wednesday, 16 May, between midnight and 4 a.m. PDT which may impact Community Web pages for up to two hours. Potentially affected systems include forums, blogs, the Knowledge Base, and the Answers sections of our Website.
Our team will take precautions to minimize service interruption. As always, if the scope or schedule of the work changes, we will keep you posted here.
[COMPLETED] Scheduled Marketplace Maintenance
Posted by Status Desk on May 10th, 2012 at 10:19 am PDT[COMPLETED 10:19am PDT, 10 May 2012] Today’s Marketplace Maintenance has been completed.
[Updated 9:28am PDT, 10 May 2012] We will begin Maintenance on the Second Life Marketplace shortly. During this time the marketplace will be unavailable. Please keep an eye on this blog post for updates.
[Posted 10:20 am PDT, 09 May 2012] On Thursday, May 10th the Second Life Marketplace will be undergoing maintenance at 9:00 am PDT. During this time the marketplace will be unavailable. Maintenance is anticipated to last approximately one hour.
[COMPLETED] Scheduled JIRA Maintenance
Posted by Status Desk on May 10th, 2012 at 07:55 am PDT[COMPLETED 8:00am PDT, 10 May 2012] The JIRA bug tracker maintenance has been completed.
[Posted 4:14pm PDT, 09 May 2012] The JIRA bug tracker will be down for maintenance tonight starting at 9pm PDT. This maintenance is expected to take no longer than an hour. If the scope or schedule of the work changes, we’ll keep you posted.
[COMPLETED] RC Server Channel Rolling Restarts
Posted by Status Desk on May 9th, 2012 at 02:15 pm PDT[COMPLETED 2:15 pm PDT, 09 May 2012] Today’s rolling restarts have been completed.
[UPDATED 10:30 am PDT, 9 May 2012] We are performing additional maintenance on the Magnum, BlueSteel and LeTigre RC server channels. These regions may experience an additional restart as a result of these efforts. Please watch this blog for updates.
[POSTED 6:36am PDT, 9 May 2012] We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels shortly. Please save all builds and refrain from rezzing no copy objects or making inworld L$ transactions.
For more information about the specific RC server channels, please refer to the links below.
http://wiki.secondlife.com/wiki/Beta/BlueSteel
http://wiki.secondlife.com/wiki/Beta/LeTigreScheduled Maintenance May 8, 9, 10
Posted by Status Desk on May 8th, 2012 at 09:51 am PDT[Posted 9:45am PDT, 8 May 2012] We will be performing scheduled maintenance today, Wednesday and Thursday of this week (May 8, May 9, May 10), beginning at 6:00pm PDT each day. Each maintenance is scheduled to last around 8 hours. Please save all builds and refrain from rezzing no copy objects, as some regions may be taken offline and remain offline for extended periods of time. Please follow this blog for any updated information.
Posted by Status Desk on May 8th, 2012 at 09:12 am PDT[Completed 9:12am PDT, 08 May 2012] Today’s rolling restarts have been completed.
[Updated 4:54am PDT, 08 May 2012] We will be starting the rolling restart on the main Second Life server channel momentarily.
[Posted 6:41pm PDT, 07 May 2012] We will be performing rolling restarts for regions on the main Second Life server channel. They will begin on Tuesday, May 08th at approximately 5:00AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.
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20 Apr ' 12:44
[Completed] Scheduled Billing Maintenance
[Completed 11:55PM PDT, 19 April 2012] We have completed our scheduled billing maintenance for the evening at this time. All billing behavior should return to normal.
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20 Apr ' 01:57
[POSTED] Scheduled Billing Maintenance
Posted by Status Desk on April 19th, 2012 at 11:55 am PDT[POSTED 11:55PM PDT, 19 April 2012] We have completed our scheduled billing maintenance for the evening at this time. All billing behaviour should return to normal.
[POSTED 10:58PM PDT, 19 April 2012] Maintenance on our billing systems will begin momentarily and last about an hour. During this times, please refrain from making payments. If you do attempt a payment, please confirm the transaction in your account history before trying a second time. Please refer to this blog for updates.
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18 Apr ' 17:17
[RESOLVED] Marketplace Page Delays
Posted by Status Desk on April 18th, 2012 at 02:17 pm PDT[RESOLVED 2:17pm PDT, 18 April 2012] Issues with Marketplace loading have been resolved.
[POSTED 12:29pm PDT, 18 April 2012] Residents may experience delays in loading pages at marketplace.secondlife.com due to a network outage with one of our providers. Please keep an eye here for updates.
[Completed] RC Server Channel Rolling Restarts
Posted by Status Desk on April 18th, 2012 at 01:25 pm PDT[Completed 1:25pm PDT, 18 April 2012] We have completed today’s rolling restarts.
Upcoming Billing Maintenance
Posted by Status Desk on April 18th, 2012 at 12:21 pm PDT[POSTED 12:22pm PDT, 18 April 2012] Future maintenance is scheduled for our billing system. During these times, please refrain from making payments. If you do attempt a payment, please confirm the transaction in your account history before trying a second time. Maintenance is as follows:
Thursday, April 19th starting 10:00pm PDT and lasting approximately one hour
Monday, April 23rd starting at 11:00pm PDT lasting less than one hour
Monday, April 30th starting at 11:00pm PDT lasting less than one hour
[Resolved] Asset Server Errors
Posted by Status Desk on April 18th, 2012 at 11:13 am PDT[POSTED 12:18pm PDT, 18 April 2012] The asset server issues have been resolved.
[POSTED 11:13am PDT, 18 April 2012] We are aware of reports with the asset server not responding to requests for scripted items. We are investigating and request that you save all builds and refrain from creating new objects at this time.
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18 Apr ' 10:42
RC Server Channel Rolling Restarts
Posted by Status Desk on April 18th, 2012 at 06:31 am PDT[POSTED 6:31am PDT, 18 April 2012] We will be performing rolling restarts for regions on the Magnum, BlueSteel, and LeTigre RC server channels shortly. Please save all builds and refrain from rezzing no copy objects or making inworld L$ transactions.
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16 Apr ' 14:56
Scheduled Inventory Maintenance
Posted by Status Desk on April 16th, 2012 at 12:17 pm PDT[Posted 12:17PM PDT, 16 April 2012] We will be conducting a series of inventory database maintenance sessions this week Tuesday, April 17th through Thursday, April 19th, 2012. Beginning at 4:30AM PDT and is expected to end at approximately 6:30AM PDT each day. The maintenance may cause some residents not to be able to login and some residents already inworld may be logged out. Please keep an eye on this blog post for updates.
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